Our Guarantees


We Guarantee Everything We Do

Since 1987 The Plumbing Store has been entrusted by thousands of Quad-City residents with their most valuable possession - their home.  We take this responsibility very seriously.
 
Our philosophy of uncompromising commitment to the highest possible levels of integrity, technical expertise and superior customer service is the cornerstone of our company.



No Games. No gimmicks.

Any work The Plumbing Store performs in your home is guaranteed for one year. If the work is not up to your expectations we will return to your home at a time that is convenient for you and make things right at no charge.

If you’re not satisfied with any aspect of our work or products we want to hear from you. Call us. We’ll quickly respond to your concerns and make certain everything is completed to your liking and that you’re 100% satisfied.



No Surprises Guarantee

With our Upfront Pricing, the price quoted for the work being done in your home is the price you pay.  Even if the job entails more work than originally estimated.



Customer Service Guarantee

Our customers will be treated with respect and courtesy at all times. We respect the privacy of the customer and ask permission before entering any rooms.

Our Super Plumbers are the best in skill, attitude and workmanship. They’ll treat your home with the respect it deserves and complete the job with speed and precision. They wear shoe covers, clean up when they are finished and take personal responsibility for your complete satisfaction.